Anna Flak is a Teaching and Learning Librarian at McMaster University Library. She holds an…
Rachel Caldwell
Rachel Caldwell is the Manager of Client Services & Operations for Conestoga College’s Library. During her time at Conestoga and previous roles, she has developed a strong interest in customer service, space planning, accessibility, research support, communications and fundraising. She can be reached at RCaldwell [at] conestogac.on.ca .