Jan Dawson
Jan Dawson is the Services & Communications Coordinator at OCLS and the askON Project Manager. Her interests lie in reference, service, tech, and community…
Sharron Smith
Sharron Smith is the Manager of Bibliographic Services at the Kitchener Public Library and founding Chair of the OPLA Readers’ Advisory Committee.
OPLA’s Readers’ Advisory Committee – A 10 Year Reflection
What could be simpler, connecting readers and books, right? The truth is, it isn’t easy, and library staff, while often readers themselves, can find…
ASKON Adds Text!
For a virtual reference service to remain relevant to users, it must evolve to reflect trends in digital communication.
Ali Abbas Mehboob Hirji
Shortly after his travels through Nunavut in 2014, Ali became a Canadian Citizen. That journey has defined "Canadian" for him - surely, being Canadian…
Toronto Welcomes Access Conference
Access is an annual Canadian library technology conference that typically takes place in late September or early October and is hosted in various cities…
Debbie Green
Debbie Green is Head, Reference and Research Services, Robarts Library, University of Toronto Libraries. She can be reached at debbie.green [at] utoronto.ca
A Library in the Place of Many Fish
My 2014 travels through Nunavut have brought me to appreciate the symbiosis between the people and the library. There are 11 public libraries in…
Erin Fields
Erin Fields is a Liaison Librarian and Flexible Learning Coordinator for the University of British Columbia Library. She is also the Open Badges UBC…
Unraveling the Complexity of Music Copyright
In 2014, the Newfoundland and Labrador Department of Education decided that it would like to use the Katy Perry song "Roar" as background music…
What’s New in Open Shelf: October 1, 2015
What’s New in Open Shelf? is a Table of Contents of sorts. Open Shelf publishes when we have compelling new material. Every two weeks…
Research Gives Robust Picture of User Behavior
Research interest: Identifying user behavior and expectations of Robarts Library to inform service and space design. My initial intention was to gather information to…
Jeannie Bail
Jeannie Bail is an Information Services Librarian at Memorial University of Newfoundland. She is a member of the CLA Copyright Advisory Committee, the CAUL-CBUA…