skip to Main Content


Systems are policies, procedures and processes which enable a library to operate. They are the rules and regulations which determine attitudes and behaviour. They…

Read More


The service structure should be determined by the purpose, values, vision and strategic directions of the public library. Form should follow function. This will…

Read More


What is Structure? There are two types of Structure in public libraries – the Staff Structure (how staff are organized and managed) and the…

Read More
Back To Top