Library tech services are crucial to social well-being during a pandemic
The wrong side of the digital divide
Net neutrality: Is the end in sight?
On December 14, 2017, the U.S. telecommunications regulator, the Federal Communications Commission (FCC), voted to repeal the country’s net neutrality regulations. What are the…
A Library in the Place of Many Fish
My 2014 travels through Nunavut have brought me to appreciate the symbiosis between the people and the library. There are 11 public libraries in…
Do-It-Yourself Readers’ Advisory: Empowering the User
One of the greatest strength of libraries is the ability to provide “personal touch” assistance. Indeed, the capacity to personalize service is what distinguishes…
Where’s the Government Support for Broadband?
Catherine Middleton is a Ryerson management professor who spoke at the 2014 OLA Superconference on the importance of broadband Internet to the Canadian economy.…
The Internet is Insecure
So what is the internet, really? It is not magic, although it tries hard to look like it. We don't talk about the physical…