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Things are not fine: Fines in the library

In the past, late fees were seen as a method of ensuring that our books were returned and that people were responsible when borrowing materials. It is, however, more complex than that—fines neither raise funds nor align with public libraries’ purpose. In fact, charging late fees for overdue materials is doing more harm than good. 
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Systems

Systems are policies, procedures and processes which enable a library to operate. They are the rules and regulations which determine attitudes and behaviour. They…

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