Remembering What You Read: Reading Journals & Collection Knowledge
Has your mind ever drawn a blank when a customer asks your opinion about a book? You know you read it but can’t remember…
Has your mind ever drawn a blank when a customer asks your opinion about a book? You know you read it but can’t remember…
I am a big fan of titles which have question marks in them. The most important element of Open to All? The Public Library…
It’s one of the skills all library staff should know, but few are truly comfortable with: readers’ advisory. What do you do when a…
The title for this column was taken from a piece of ground breaking research which I took part in as Head of Libraries in…
The results from Library Journal’s survey of readers’ advisors, “The State of Readers’ Advisory", suggest that “the biggest cause of RA angst is keeping up…
The simple answer to this very Big Question is ‘because they are Library Workers’. In other words, they are trained in all of the…
I have always held a fascination with bookmarks. It probably all started with the return of a dog-eared library book and the librarian of…
One of the critical findings of Open to All? The Public Library and Social Exclusion (2000) was that people who use public libraries the…
Karl Marx is critical to an understanding of the Needs Based Library because he introduced the theoretical concept of the Base and the Superstructure.…
While most staff, even those without professional training, are comfortable with performing reference tasks as part of their job, many become quite hesitant when…
In too many workplaces people are unhappy and alienated from what they do. This has a negative impact on their efficiency, effectiveness and productivity,…
Have you heard about Loan Stars? Wondering what all the fuss is about? Loan Stars is a new readers’ advisory service that allows library…
"Snuffy" is the name of a character who appears in The Classic Slum by Robert Roberts. This delicious slice of British social history paints…